Privacy Policy
Last Updated on 1/20/2026
Introduction and Scope
This Privacy Policy explains how medical information about you may be used and disclosed, and how you can access this information. Into Action Recovery complies with all applicable laws and regulations, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and discloses information to third parties only as permitted by law.
Our Privacy Policy
Into Action Recovery is committed to providing high-quality behavioral healthcare services while protecting the privacy of your health information. This Notice of Privacy Practices outlines your rights and our responsibilities under federal law. Protected Health Information (PHI) includes information that identifies you and relates to your past, present, or future physical or mental health condition, the provision of healthcare services, or payment for such services.
Our Duties
We are legally required to:
- Maintain the privacy of your PHI.
- Provide you with notice of our legal duties and privacy practices.
- Notify you in the event of a breach involving unsecured PHI.
- Abide by the terms of this Notice until it is revised.
This Notice is effective as of the date listed on this page and remains in effect until replaced. When material changes occur, we will revise the Notice accordingly.
We reserve the right to change our privacy practices and the terms of this Notice at any time, as permitted by law. Any revised Notice will apply to all PHI we maintain. Updates will be provided:
- Upon request
- Electronically via our website or other digital means
- As posted in our facility
We are obligated to respond to your privacy-related requests in a timely manner and maintain reasonable safeguards to protect your PHI.
Confidentiality of Addiction Treatment Records
Federal law strictly protects the confidentiality of alcohol and drug abuse patient records maintained by Into Action Recovery. We generally may not disclose that you are receiving services or provide any identifying information unless:
- You provide written consent
- A court order permits disclosure
- Disclosure is required for a medical emergency or permitted for qualified research, audit, or program evaluation purposes
Violations of these federal protections are criminal offenses and may be reported to appropriate authorities.
These protections do not apply to:
- Information about crimes committed at the facility or against staff
- Threats to commit such crimes
- Reports of suspected child abuse or neglect as required by state law
Relevant laws include 42 U.S.C. 290dd-3, 42 U.S.C. 290ee-3, and federal regulations under 42 CFR Part 2.
Uses and Disclosures of PHI
We may use or disclose PHI in the following ways:
Within Into Action Recovery Personnel
We may share PHI among staff members who require it to provide treatment, process billing, verify insurance, manage operations, obtain accreditation, or meet licensing requirements.
Secretary of Health and Human Services
We must disclose PHI to the U.S. Department of Health and Human Services when requested to assess compliance with HIPAA regulations.
Business Associates
We may disclose PHI to contracted Business Associates who help perform services on our behalf. They must:
- Protect your PHI
- Use it only for contracted purposes
- Comply with 42 CFR Part 2
- Resist unauthorized disclosure attempts unless permitted by law
Crimes on Premises
We may disclose information directly related to crimes committed at the facility, against personnel, or threats of such crimes.
Reports of Suspected Child Abuse or Neglect
We may disclose information required by state law to authorized agencies, though original treatment records may only be released with proper consent or authorization.
Court Orders
We may disclose PHI as required by a valid court order that meets applicable regulatory requirements.
Emergency Situations
We may share PHI with medical personnel as necessary to treat a medical emergency.
Research
We may use or disclose PHI for research that meets federal regulatory approval requirements.
Audit and Evaluation
We may disclose PHI to authorized individuals conducting audits or evaluations, subject to strict restrictions.
Reporting a Death
We may disclose information related to cause of death to an authorized public health authority.
Authorization to Use or Disclose PHI
Any use or disclosure not outlined above requires your written authorization. This includes:
- Psychotherapy notes
- Use of PHI for marketing
- Sale of PHI
You may revoke authorization in writing at any time, except for actions already taken based on your prior consent.
Patient / Client Rights
Right to Notice
You have the right to receive a paper or electronic copy of this Notice at any time. It is also accessible on our website or from facility staff.
Right of Access
You may inspect or obtain copies of your PHI. Requests must be submitted in writing. We may deny certain requests as permitted by law, and you may request review of denials. Reasonable, cost-based fees may apply.
Electronic PHI will be provided in a readily producible format, or another agreed-upon format if necessary.
Right to Amend
You may request amendments to your PHI if you believe it is incomplete or inaccurate. Requests must be in writing and include a reason. We may deny requests under specific circumstances and will provide written rationale for any denial.
Right to an Accounting of Disclosures
You may request an accounting of certain disclosures made in the past six years. Requests must be made in writing. Requests beyond one per 12-month period may incur reasonable fees.
Right to Request Restrictions
You may request restrictions on the use or disclosure of your PHI for treatment, payment, or operations. While we are not required to agree, we will comply with any approved restriction unless legally permitted to override it.
Right to Restrict Disclosure After Out-of-Pocket Payment
If you pay for a service entirely out-of-pocket, you may request that we not disclose related PHI to your health plan.
Right to Confidential Communications
You may request that we communicate PHI through specific methods or to specific locations. We will accommodate reasonable requests.
Right to Notification of a Breach
You will be notified in the event of a breach involving unsecured PHI.
Right to File a Complaint
You may file a written complaint with us or with the U.S. Department of Health and Human Services if you believe your rights have been violated. We will not retaliate against you for filing a complaint.
Questions, Requests, and Complaints
To ask questions, request information, or file a complaint, contact:
Into Action Recovery
5213 W Pedro Ln, Laveen Village, AZ 85339
info@intoactionrecovery.us
Into Action Recovery supports your right to privacy and will not retaliate against you for filing a complaint.
To file directly with the U.S. Department of Health & Human Services:
U.S. Department of Health & Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
877.696.6775
www.hhs.gov